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Faqs

One of my cartridges has run empty - what do I do?

Posted: 20 Dec 2018

  Ink Flow FAQ's  -

 

If one of the cartridges has run completely empty the first step it to refill and re-prime the cartridge. Once this is done the cartridge can be installed back into the printer.

 

NB: If you are unsure of how to prime the cartridges please see section in FAQs for Fotospeed Inkflow System - ‘How do I prime my cartridges?’.

    

If you are using a tubeless printer where the cartridges are situated directly above the head of the printer e.g. Epson R2880, Epson R2400, then this is quite easy to resolve and you will just need to do 1-3 head cleans to clear it through.
 

If you are using a tubed system or a printer where the cartridges aren’t situated directly above the head of the printer e.g. Epson R3000, SC-P600/SC-P800, then it will take a little bit longer to clear as you need to push the air all the way from where the cartridges sit and through the internal or external tubing.
 

It is important to remember that because of the tubing that connects the cartridges and the printhead, it may take a small amount of time until the air actually gets to the head of the printer. So even if a cartridge has run completely empty, it may not be obvious that there is air inside the printer until later on when the colour drops out.

At this point you will notice that there is a colour shift in your prints and doing a nozzle check will show that the colour block representing the cartridge that ran empty will be completely missing.

At this stage you can do one of two things;

Run six back to back head cleans without any printing in between. Once done, run another nozzle check and see if the colour is now printing.

Run an ‘ink charge’. This is one long continuous clean with the printer and can be run by purchasing and downloading a piece of software from 2manuals.com. Please see the links below:

P600

R3000

This can only be run on the Epson R3000 or Epson SC-P600 and you would need a new chip set to run this which can be purchased through us for £10 including P&P.

 

 

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